Frequently Asked Questions

How many people can sleep in a room?

The number of guests staying in the apartment overnight must not exceed the sleeping capacity of the apartment. Additional bedding may be available on request at an additional charge.

When can we check-in and what time is check-out?

Check in time is from 2.00pm and check out is 10.00am. We will try wherever possible to accommodate early arrival and/or late departure.

Can we book for a group?

A minimum stay of two nights is required for all group bookings. A non-refundable deposit equivalent to one night’s accommodation for the group as a whole is required to confirm the group reservation upon booking. Full pre-payment is required two months prior to arrival. This is non-refundable or transferable. No refund can be given in the event of non-arrival or for any unused services or unused nights. One month prior to arrival, all arrangements, including a room list of occupants must be finalised with Seawall Apartments. The number of guests gathered in an apartment overnight must not exceed the sleeping capacity of the apartment. A security bond may apply. A valid credit card must be provided for each apartment upon check-in.

Do you have luggage storage?

We can arrange storage of luggage for guests.

Do you have free Wi-Fi?

Yes! Seawall provides guests with free wifi internet.

Do we need to bring beach towels?

Leave your towels at home, we have big fluffy towels for you to use on the beach.

What amenities do you provide in the apartments?

In your apartment, you will find a coffee machine, starter tea/coffee/milk, hair dryer, iron and board, bath products and of course the usual bath towels, hand towels and face washers.

Do you provide breakfast?

We don’t provide breakfast but do offer in room tea/coffee/coffee pods and fresh milk. Grab some local produce and cook up a feast in your apartment’s kitchen or BBQ on one of our decks. There are dozens of breakfast places on our doorstep!

Can we walk to cafes, restaurants, shops and the beach?

Everything is walking distance. There are many options available a short 500 metres walk up to Jetty Road, Glenelg.

Can we invite friends over?

Of course. Please be mindful of others guests in communal spaces. All visitors to Seawall Apartments must vacate apartments by 10.00 pm.

Is there car parking available on-site?

One on-site car park per apartment is available at Seawall. There is also free street parking behind the property.

Can I bring my pet?

Sorry, no. Pets are not permitted on the grounds of the property.

Seawall’s No Party Policy

Seawall Apartments has a strict No Party Policy to ensure our guests can enjoy their time at Seawall Apartments and not be inconvenienced through noise or actions of others. Seawall Apartments will not accept a reservation when the intent is to have a party or function within the hotel room or on the hotel premises. We reserve the right to request people who are making too much noise at any time of the day or night to leave. No refunds will be applicable. A security company or police may be called to investigate complaints of excessive noise or anti-social behaviour. Any charges incurred by disruptions will be charged to the credit card provided as security for the booking.

Smoking

All Seawall Apartments are 100% smoke-free inside of the apartments. Guests will be charged A$300 cleaning fee if evidence of smoking is found in the apartment.